The Expert's Edge by Ken Lizotte

The Expert's Edge

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Speakers Bureau Topics

Elaine Crowley

  • Cynicism Rx: Wipe Out Hidden Agendas

Cynicism is the most sinister, pervasive destructive disease facing organizations today. Find out how to really "walk the talk" through authentic communication. This program explores the techniques of authentic communication, including examples of how such a communications style can achieve ongoing results.

  • Coaching Skills for Managers

Feedback without coaching is cruel. Equip managers to support their employee's performance by developing coaching as well as feedback skills. This interactive program introduces an easy-to-use coaching model and the skills to implement it in any organization.

  • Read the Signs and Build Rapport!

DiSC is a powerful lens for understanding different styles of behavior and communication. This interactive program demonstrates how to use these insights to build relationship, strengthen communication, and achieve results.

  • Geographically Challenged? Managing Dispersed Teams

Outsourcing, partnering, and expansion are creating more teams spread across buildings, companies and nations than ever before. This program offers tools and techniques for turning employees into team members.

  • Succeed as an Internal Consultant

Find it challenging to be an equal partner with your clients? To build the status and rapport necessary to give you access to key decision-makers? To be "a prophet in your own land"? This interactive program offers practical approaches for getting your expertise used.

  • Making Executive Selection Work

Recent surveys report executive turnover rates during the first eighteen months, by firing or resignation, range from 16%-40%, and that 30%-35% of all executives entering a new position fail. Twenty-five percent of all hires under-perform. Learn what you can do to improve those stats.

  • Getting the Most From Your Training Dollar

U.S. companies spend about $60 billion annually in training to develop employees. If you add the cost of time away from work, the investment rises to $200-$300 billion a year. Yet studies show that the ROI, in terms of improved performance, is less than 30%. This interactive program shows how to make the most cost-effective choices for training and improve ROI.

  • The Eternal Dilemma: To Manage or Not?

HR leaders wonder, "Can they manage?"
Line managers wonder, "What's in it for me?"
The "C" suite wonders, "What are our priorities?"

During this interactive program, we'll explore these questions, offer tools, and share lessons learned in two decades spent developing scientific and technical managers. We'll

  • identify the problem
  • explore causes
  • offer a range of alternative approaches
  • provide resources for building the business case
  • Oh, My Aching Org!

During lean times, matrix organizations seem an attractive choice for maximizing talent and limiting overhead. They sound great in the planning stage, yet usually deliver disappointing results. This program explores how to make a matrix work well in your company.

  • How Organizations Develop - Getting HR Out in Front

This program applies the MBTI to the inevitable stages of any organization's life cycle. HR leaders learn how to predict upcoming changes and adapt their departments and services to meet their company's evolving needs.

  • Authentic Communication

When communication is not honest and aboveboard, employees (and customers) can "smell smoke." Practicing "authentic communication" can improve morale and overcome the cynicism that often undermines employee confidence. This program explores the techniques of authentic communication, including examples of how such a communication style can achieve ongoing results.

  • Accessing Your Creativity

Creativity not only produces new inventions, but also enables us to unlock available experiences and perceptions that are trapped in old ideas, old perceptions, old concepts. This (article/program) offers innovative ways to tap the creativity of you and your team. These tools and approaches generate more innovative solutions.

  • Creating a Coaching Culture

Employees join companies, and leave managers. The managerial leadership style of individual managers has the biggest impact on your ability to attract and retain key talent. Training alone won't do it. How can you create a coaching culture in your organization? This program shows attendees how.

  • Coaching and Counseling: A Distinction Without a Difference?

In practical terms, the line between the counseling and coaching professions continues to blur at a time when greater clarity would be helpful to both practitioners and clients. Corporate coaching is not intended to be therapy. Executive coaching seeks behavior modification rather than personality change. Yet methodology and techniques for both fields overlap heavily. Increasingly, licensed therapists and counselors are providing coaching services to corporate clients, often working with executives whose careers have stumbled. This overlap of methods and clientele raises a number of questions. Which techniques translate most effectively from counseling to coaching? If the techniques are the same, how do counselors determine where coaching stops and therapy begins? What are the implications for companies, coaches and their clients?

  • Mircroinequities:
    What Are They, How to Respond, and How to Avoid Them

"Microinequities" are those slights and demotivators that damage morale. Individually, these actions or comments may seem too small to acknowledge. After all, no one wants to seem too touchy or a complainer. Unfortunately, silence is heard as acceptance, and the little shots will continue. How can we maintain our professionalism and still let others know how we expect to be treated in the workplace?

"Microinequities" are also actions and comments that damage morale. Although individually minor, in aggregate they have a significant impact. Understanding what they look and sound like, and exploring our own motivations can stop the behavior and make you a more effective leader.

  • Dance With the One That "Brung" You:
    Retaining Organizational Agility During Globalization

Your company is going global. Business is growing and managing this expansion is making your whole enterprise more complex. So far your success has been due in large part to being able to assess and adapt quickly to changing business opportunities. How can you retain those strengths while operating world-wide?

  • "Top Down" Leadership Has Its Place

For decades, business books have touted "participative," "collaborative," "empowering" leadership. What business situations call for a more directive style? What are the pros and cons of firmly leading from the front?

  • How to Choose a Coach

As coaching has become more popular, practitioners have flocked to the field. Where can you find a coach? How can you assess which coach is the best fit for you and your goals?

  • Just When You Thought It Was Safe — The Glass Cliff!

Women are breaking through the glass ceiling, but often into precarious situations. Under what circumstances are women recommended for CEO positions? Why are women tapped so often for turn-around situations? Why are their tenures as CEO shorter, on average, than their male counterparts? This article offers some explanations and guidelines for evaluating opportunities.

  • Coach Like the Pros

What has the emerging field of executive coaching learned from the therapeutic community? What techniques are most effective in changing an executive's behavior? The author shares her research on the counseling techniques that have migrated to coaching and their usefulness.

  • Leadership Landmines

C-suite turnover is too high. Thirty years of research has revealed the characteristics that derail potential leaders on their way to the top. As you look at your executive team, whether new hires or potential successors, identify and manage behaviors that can make the critical difference.

  • Executive Coaching: Therapy Lite

In practical terms, the line between the counseling and coaching professions continues to blur at a time when greater clarity would be helpful to both practitioners and clients. Corporate coaching is not intended to be equivalent to therapy. Executive coaching seeks behavior modification rather than deep personality change. Yet theory, methodology and techniques for both fields rely on those developed by several major schools of psychotherapy: psychodynamic, person-centered, behavioral, cognitive-behavioral, rational-emotive behavioral (REBT), and multimodal, among others. Increasingly, licensed therapists and counselors are providing coaching services to corporate clients, often working with executives whose careers have stumbled. This overlap of approach and clientele raises a number of questions. Which techniques translate most effectively from counseling to coaching? If the techniques are the same, how do counselors determine where coaching stops and therapy begins? This program will offer data on the frequency of use and perceived effectiveness in coaching of several of these shared techniques. It will also offer the views of counselors who coach on the distinctions between the two fields with the goal of brightening the line between the two professions. This work will benefit therapeutic counselors thinking of becoming coaches and coaches who do not want to inadvertently cross the line into counseling.

  • Leadership's Greatest Challenge:
    From Functional to Organizational Leader

The highest hurdle you'll face on your way to the C-suite is putting the good of the whole enterprise before the good of your group. Making the shift from functional to enterprise-wide leader calls for skill and the will to penetrate silos, build coalitions among your peers, and model collaboration. Equally important is being able to communicate your rationale to your team. This interactive program explores these challenges and offers tools to smooth your transition.

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