The Expert's Edge by Ken Lizotte

The Expert's Edge

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emerson consulting group, inc.

box 41

concord ma 01742

(978) 371-0442

(413) 521-0013 fax

 

John Elder

Scribe-at-Large

Web content, booklets, books, magazine articles, newsletters, white papers, policy statements and manuals, annual reports, technical product descriptions, success stories, software documentation, meeting documentation, press releases, interviews.

SELECTED FREELANCE ASSIGNMENTS

Harvard Business School, Division of Research. December 1996 - present.

  • October 2002 - present. Developmental editing of book on conflict of interest in the professions.
  • October 2002 - present. Revising editorial by professor on reforms for Boards of Directors.
  • April - May 2002. Edited materials for research symposium.
  • February - July 2002. Revised publication style manual.
  • February - March 2002. Wrote material on faculty research for website.
  • January - June 2001. Wrote general policy manual.
  • September 2000 - January 2001. Wrote user manual for in-house data entry application.
  • January - May 2000. Wrote policy document on faculty involvement in Internet-based distance learning.
  • July - September 1998. Wrote policy document on the use of human subjects in research.
  • April - June 1998. Proofread business case studies.
  • December 1996 - March 1997. Wrote annual report for Global Financial System research project.

Emerson Consulting Group. May 2000 - present.

  • Write or copy edit magazine articles, Web content, and press releases for management, strategy, and marketing consultants. Help develop publication opportunities.
  • Articles published in Best's Review, Boston Business Journal, Directorship, Electronic Commerce Times, Executive Excellence, Handbook of Business Strategy, HSMAI Marketing Review, India New England News, IndUS Entrepreneurs' Resource Guide, Journal of Business Strategy, Management Review, Mass High Tech, New England Wholesalers News, Presidents Magazine, Property/Casualty Insurance, Sales & Marketing Strategy & News, Strategy and Leadership, USA Today [magazine], and Women's Business Boston.
  • Topics include merger and acquisition, risk analysis, employee pension plans, corporate culture, strategic planning, customer advocacy, B2B Web exchanges, brand management, channel management, customer relationship databases, mid-market insurance, return on marketing investment, chambers of commerce, shoestring marketing, hiring and working with consultants, going global, and employee retention.

Design Continuum. November 2002 - present. Write articles for international design consulting firm.

Dahlstrom & Company. January 2002 - present. Write articles and booklets on work, management, money, college, and daily life for websites, newsletters, and other forms of distribution.


Dana Consulting. March - July 2002. Assembled print industry consultant's weekly columns into a book. Compiled index.

RLH Enterprises. March - April 2002. Helped consultant write booklet on workforce diversity.

Institute for Security Technology Studies, Dartmouth College. November - December 2001. Documented a technology workshop for law enforcement professionals engaged in investigation and prosecution.

MIT Enterprise Forum. August 2001 - November 2001. Wrote summaries of presentations, case studies, and panel discussions on entrepreneurial activity, for the Forum's website.

Ceridian Performance Partners. May 1999 - July 2001. Wrote and revised booklets and articles on various work/family and management subjects for employee assistance provider. Subjects included:

  • Home buying, mortgages, maintenance and repair, moving, renting; buying and leasing cars.
  • Retirement planning, IRAs, college loans, credit cards, personal debt.
  • Pediatricians, long-term health care insurance, medications, substance abuse, heat and cold stress.
  • Disaster response.
  • Retirement communities, congregate housing, helping the elderly.
  • Management: negative feedback, team building, delegation, motivation and rewards, virtual employees.
  • Aging workforce.

@stake. February - July 2001. Wrote and edited content for their strategic digital security publication, Secure Business Quarterly.

The Levinson Institute. November 2000 - April 2001. Interviewed CEOs and senior executives and helped copy edit manuscript for Accountability Leadership: How to Strengthen Productivity through Sound Managerial Leadership, by Dr. Gerald Kraines, CEO of the Levinson Institute.

AT&T.

  • February - March 2001. Wrote annual (2000) report for AT&T's Work & Family Program.
  • February - April 2000. Wrote tenth anniversary (1990-2000) report.
  • June 1999. Wrote triennial (1996-1998) report.

Sonus. December 1999 - November 2000. Wrote customer profiles for telecommunications supplier.

Narus. June 2000. Wrote customer profiles for Internet business infrastructure developer.

MessageSecure. May 2000. Wrote customer profile for outsourced network management provider.

EventZero. May 2000. Wrote corporate data sheet for provider of consulting and technology services to Internet startups and spinoffs.

Eprise. March 2000. Wrote marketing pieces and technical overview for software developer.


IBM Microelectronics.
· September - October 1999. Wrote two technical product descriptions for advanced chip technology.
· April - May 1998. Wrote customer profile for advanced chip technology.

LTX. March - May 1998. Wrote technical product description for advanced semiconductor testing equipment.

Statistical Innovations. Wrote and revised materials for statistical software developer.
· March 1997 - March 1998. Helped write magazine article and book chapter.
· July - August 1993. Revised marketing brochure.
· November 1991 - August 1992. Wrote introductory chapter for user manual.

OutSmart. August 1997 - January 1998. Wrote white paper for innovative executive placement organization.


PUBLICATIONS

Entertainment Line, 1995 - 1999. Occasional art, theater, and performance reviews for entertainment supplement to the Cambridge Chronicle, the Somerville Journal, and other Boston-area newspapers.

The Boston Parents' Paper, November 1998. "Creating an Oral History."

Private Colleges & Universities, 1998. "What to do if . . . you're uncertain about your writing ability."

ParentSource, Summer/Fall 1998. "Starry Skies." On meteors and meteor showers.

Lawyers Weekly, March 24, 1997. "Bankruptcy Solo Is On-Line Guru."

Harvard Magazine, March-April 1995. "Hermann Oberth: Brief Life of a Space-Travel Pioneer."

Earth Space Review, July-September 1992. "When and Where: International Space University."

Omni, April 1992. "Space" column on the International Space University.

EMPLOYMENT

Self-employed writer and editor. Since September 1989. Full-time since January 2000.
Selected assignments and publications listed above.

Dragon Systems. September 1989 - December 1999.
Worked on teams developing speech recognition software.

The Levinson Institute. October 1980 - June 1989.
Editor, 1984 - 1989. Assistant Editor 1980 - 1984.
Wrote, edited, and produced biweekly newsletter on management psychology. Articles included in Harry Levinson's books, Ready, Fire, Aim: Avoiding Management by Impulse (1986) and Career Mastery (1992). Edited book manuscripts.

EDUCATION

Harvard University. Fall 1973 - Spring 1977. B.A. in English.
Harvard Extension School. Spring 1988 - Fall 1989. Physics and computer programming.

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