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Press
coverage should be part of every company's marketing mix. Press coverage
intrinsically has more credibility than paid advertising, which is greeted
with skepticism. In contrast, when a company spokesman is quoted in a
news story, it has instant credibility. The implicit message is that the
reporter chose to interview this person because he or she is a leading
expert and/or the company is significant.
Why do some companies and individuals show up in the news media so much
while most others are invisible?
The
firms that get media coverage aren't necessarily bigger or better than
others. The main ingredient is that they know how to work with the press
and take advantage of opportunities.
Companies
today have more opportunity than ever to get their views across in mass
media ranging from The Wall Street Journal to the local business newspaper
to online sites. The news media are always looking for sources of expert
commentary. Magazines, newspapers and trade publications often use articles
from experts.
So,
if you agree with the premise that press coverage is worth obtaining,
how do you go about getting your share of it?
Let's start with what you don't need: a six-figure budget, showy promotions
or lavish press conferences. Instead, you need ways to convey your company's
ideas and expertise to the media.
Most of the time you'll be dealing with the print media--newspapers, magazines,
newsletters, trade journals and, increasingly, online media. The people
who write and edit these outlets live and breathe print. Not surprisingly,
they respond to written materials--letters, news releases, articles, backgrounders
and trend stories.
Developing well-written, thought-provoking materials and getting them
to the appropriate media is the sure-fire route to gaining media coverage.
By mastering the basic written tools of media relations, your agency can
gain valuable coverage. Here are the most important ones.
News releases are the workhorses of public relations. Editors,
however, receive buckets of them every day and use only a small percentage.
How can you make sure that your release has the best odds of getting used?
First, make sure it contains real news. Write news releases in a journalistic
style--remember, it's a news story, not an ad. Avoid jargon. When possible,
add a relevant photo or graphic--not everything can be accomplished with
words alone.
Second, be sure to send news releases to relevant publications. Be selective.
There are some standard subjects for news releases. Hirings and promotions
are newsworthy, as are major new clients, with the client's okay. Winning
a precedent-setting case or a big jury award also merits a news release.
You
can write a trend story--a news release that identifies key trends in
some area in your industry. For instance, it could be the top 10 trends
in the workplace this year. Editors find it refreshing when they get something
that isn't self-promotional. A good trend-story release can get coverage
in publications from your local business newspaper to The Wall Story Journal.
Don't overlook trade publications outside your industry as possibilities
placing for news releases. Let's say you're a consulting firm with an
industry specialty, such as high-tech or insurance. You can develop releases
that address key issues affecting these industries and send them to industry
trade publications like Computerworld and the National Underwriter.
News releases can be distributed by mail, fax and electronically. Electronic
distribution helps your release get placed on various Internet magazines
and online databases.
Another key tool is the press kit. It gives an editor or reporter
background on your organization and its people. Press kits typically contain
photos, a fact sheet, a backgrounder, and biographical sheets on key people.
A press kit serves at least two purposes. One is that it may get the reporter
or editor interested in doing a story on something that stands out in
the press kit, especially if you've hit on something controversial or
newsworthy. Second, the recipient may keep the press kit in his or her
files for reference. When an issue comes up, your company will likely
be one of those called for comment.
The bylined article is one of the best tools available. It's called
that because it includes someone's byline: By John Jones. Bylined articles
can impart expert advice on an issue. Or they can be opinion ("op
ed@) pieces or trend stories.
A bylined article gives you the opportunity to explain your views and
position at length. It can be used to highlight your company as a leader
in its field.
If you've ever written an article for a technical journal, try to get
more mileage out of it by simplifying it and publishing the revised version
in a trade publication or newspaper.
Again, consider a wide range of media - consumer, business and trade -
as possible outlets for byliners. Local business newspapers are always
looking for good articles. What better way to get your name, photo and
ideas in print?
Case history articles are often used by PR people for products--for
example, how a company benefitted by using a certain software program.
But you can detail how your company's services made a big difference for
a major client. Of course, if your client is named, you must get its enthusiastic
consent. Case histories are powerful because they feature clients endorsing
you.
As powerful as good written materials are, they're not the only route
to media coverage. It's also important to get to know reporters in person
when possible. A good approach is to send a letter or make a phone call
offering yourself as an expert source on insurance. Some reporters like
get-to-know-you meetings over breakfast or lunch; others prefer phone
meetings. Go with whatever the reporter prefers.
Your message should be that you're willing to provide information or opinion
when it's needed. If you know of an important insurance issue that hasn't
been covered in the press, you might mention it in your letter or call.
When you do get called by a reporter, be as responsive as you can.
To
learn how we can help you get press coverage on a regular basis, Contact
Us today.
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