Paul Cronin

Just how many IT disasters could be avoided or mitigated simply by considering the multiple ways in which business is fused with technology and by promoting better communication between the two organizations? According to Paul Cronin, Senior Vice President of Atrion Networking, the recognition of these connections plays a key role in dictating a company’s successes and failures. It is also this emphasis on interconnectedness, cooperation, and awareness of one’s environment that has made Cronin and his associates at Atrion so successful at helping to fulfill each of their clients’ unique information and business needs.

With over 25 years of experience and as the driving force behind the Precision Service Architecture, a structure which allows “clients to build a customized, flexible support program aligned directly with their business goals and focused on high availability,” Cronin is all too familiar with the costs and damaging consequences of network downtime for businesses.

“When technology lets us down, going back to a manual process is extremely labor intensive, accounting for an increased cost that’s not accounted for in the normal price of goods,” writes Cronin in his recent article “Is My Network Costing Me Money I’m Not Accounting For?” published in Mass High Tech and Indus Business Journal.

Fortunately, Cronin, recently selected as the CEO of the collaborative IT organization 1nService, has both the IT and business expertise to uncover a solution to this increasingly prevalent problem. Instead of waiting to address a potential risk until it becomes a crisis, “IT leaders have to create alliances with the key business leaders within the organization to create a strategy that will assure strength in its investment and strength in the network.”

Beyond the technological know-how that makes Cronin a respected thoughtleader in the field of strategic technological solutions, his high standards of customer service and his dedication to building teams composed of the most motivated and innovative individuals are also integral aspects to his leadership approach. In fact, Cronin is so passionate about customer service that he views it as the “essence” of his approach: “Friendliness, and trust in the everyday interaction, will drive any individual and any company forward.”

Also, in keeping with Atrion’s standing as a company highly involved in its local community, Cronin has helped develop Atrion’s internship/co-op program and regularly shares his real-world experience and knowledge with students at Johnson & Wales University where he is an adjunct professor. In this role, he makes sure that interconnectedness, cooperation, and awareness live on.

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